Privacy Policy

Effective Date: March 10, 2026  |  Last Updated: March 10, 2026

Introduction

Welcome to ActiveLift ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website activelift.us and make a purchase from us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We collect information that you voluntarily provide to us when you:

• Register or create an account
• Place an order
• Subscribe to our newsletter
• Contact our support team
• Participate in promotions or surveys

Personal Information may include:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely — we do not store card details)
• Order history and preferences

Information Collected Automatically:

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device type (mobile, desktop, tablet)
• Pages visited and time spent
• Referring URL
• Cookies and tracking data

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders — including shipping, payment processing, and order confirmations
• Communicate with you — order updates, shipping notifications, and customer support
• Improve our website — analyze usage data to enhance user experience
• Send marketing emails — promotions, new arrivals, and exclusive offers (only if you explicitly opt in at checkout or signup)
• Prevent fraud — monitor and protect against unauthorized transactions
• Comply with legal obligations — as required by applicable law

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

Service Providers:

We work with trusted third-party service providers who assist us in operating our website and fulfilling orders, including:

• Shopify — eCommerce platform and payment processing
• Teemdrop / Suppliers — order fulfillment and shipping
• Meta (Facebook/Instagram) — advertising and pixel tracking
• Email Marketing Platforms — newsletters and promotions
• Google Analytics — website traffic analysis

These providers are contractually obligated to protect your data and may only use it for the specific services they provide to us.

Legal Requirements:

We may disclose your information if required by law, court order, or government authority.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Remember your cart and preferences
• Analyze site traffic and behavior
• Deliver targeted advertisements (Meta Pixel, Google Ads)

Types of Cookies We Use:

Cookie Type	Purpose
Essential Cookies	Required for the website to function properly
Analytics Cookies	Help us understand how visitors use our site
Marketing Cookies	Used to show relevant ads on other platforms
Preference Cookies	Remember your settings and preferences

You can control cookie settings through your browser. However, disabling certain cookies may affect website functionality. A cookie consent banner is displayed on your first visit to allow you to manage your preferences.

5. Meta Pixel & Advertising

We use the Meta Pixel (Facebook Pixel) on our website to:

• Track conversions from Facebook and Instagram ads
• Build custom audiences for retargeting
• Optimize our ad campaigns

This means Facebook may receive information about your activity on our site if you are logged into Facebook. You can opt out of Meta's data collection at: https://www.facebook.com/privacy/explanation

6. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and regulatory obligations
• Resolve disputes and enforce our agreements

When your data is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL Encryption — all data transmitted through our site is encrypted
• Secure Payment Processing — handled by Shopify Payments and trusted gateways
• Access Controls — only authorized personnel can access customer data

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — request that we correct inaccurate or incomplete data
• Deletion — request that we delete your personal data ("right to be forgotten")
• Opt-Out — unsubscribe from marketing emails at any time
• Data Portability — request your data in a portable format
• Withdraw Consent — withdraw consent for data processing where applicable

California Residents (CCPA):

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your data, and the right to opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, please contact us at: support@activelift.us

We will respond to your request within 3–5 business days.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

ActiveLift is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will take steps to delete it.

11. International Users

Our website is operated from the United States. If you are accessing our site from outside the US, please be aware that your information may be transferred to, stored, and processed in the US, where data protection laws may differ from those in your country.

By using our website, you consent to the transfer of your information to the US.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you via email (for significant changes)
• Post a notice on our website

We encourage you to review this policy periodically to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• ActiveLift
• Website: activelift.us
• Email: support@activelift.us
• United States

This Privacy Policy was last updated on March 10, 2026.